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We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Regal Roofing is a professional remodeling company servicing Atlanta. You can! I have called several times and have left a message, all to no avail. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. Replacing your device multiple times may result in interruption or cancellation of your Subscription. What if I'm a minor? For extenuating circumstances, please consult theatre management. Yes. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Soliciting or loitering on Regal Entertainment Group premises is not allowed. If you change mobile devices, access to your Subscription will be disabled on your old device and must be activated on your new device. Where can I find the Regal Crown Club FAQ's? Can I obtain a physical Subscription Pass? Ushers may conduct additional photo I.D. The monthly plan will be billed on a monthly basis until it is cancelled. Convenience Fees apply to all Reservations. Does my theatre have a military discount? Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Films in 3-D may not be available at all locations. Your dispute must contain the following information: Provider's name. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You do not need an active Crown Club account to enroll. For assistance, contact a staff member. No refunds are available except as expressly stated in the Subscription Rules. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). He called his wife in to come and help him and she quickly completed my . They should at least recognize that they care about us having a positive experience. Please allow 24 hours for the credits to appear in your account. Media Inquiries: Email us at pr@cinemark.com. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Promotions Regal Crown Club More Rewards Your Way! Note: Admission policies may vary by location due to state or local ordinances. Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Only your Subscription Pass will appear in the App. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. NC-17 -- No One 17 and Under Admitted. Children under 3 are free except in reserved seating and recliner locations. Is there a limit on how many reservations I can have at any one time? Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. REG will not sell tickets to any person under the age of 17 (18 where applicable). Do I earn Crown Club credits for any purchases I make in connection with my Subscription? Present the barcode on your phone to the usher at the theatre for admission. I am a Regal Card member. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. What criteria do they use? The purchaser must also attend the movie for which the additional tickets are purchased. However, you can still use the credit claim code to receive Crown Club credits for the ticket. How is the Subscription Program different from the Crown Club? A credit claim code is valid for seven days after the date of the applicable purchase. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Log in to your Crown Club account to complete enrollment. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. It is Regals policy to support the MPAA ratings system to the fullest extent possible. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. . Contact your local theatre if you have questions regarding any state or local requirements. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. What happened to my Crown Club digital card in the App? To receive a student discount you must currently be a student. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. Payment methods must be changed via the App. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). No. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Your Subscription is personal, non-transferable, and for use only by you. Select "My Tickets" to see your upcoming movies and showtimes. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 What happens if someone doesnt accept my friend request? How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Can I get a refund if my Subscription is cancelled? Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. Force Majeure. Reservations and admission tickets are subject to availability. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? You can check your Gift Card balance anytime. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Please note that except for cancellation by you in certain limited circumstances described in Sections F.1(b) or G.1(b) of the Subscription Rules, your Subscription cancellation will not take effect during, and you will be responsible for all Subscription fees for, the three-month or one-year (as applicable) initial term of your Subscription. You can receive refunds for tickets up to 60 minutes before the showtime. Poor management/staff customer service. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. Gift cards carry NO expiration date or dormancy fees. Contact your local theatre if you have questions regarding any state or local requirements. Reservations can be made via the App. Im new to the Crown Club. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. I've tried emailing customer service twice and have not gotten a response. I live in Citrus County, where there are two Regal Theatres. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. Distance: 24.27 miles. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. No, the system is not designed to serve the function of "critic." At that point, locate the movie you are inquiring about and click on a showtime. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Click Apply. No. Click Apply. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. What are the theaters' admittance procedures? Parents are urged to learn more about the film before taking their children to see it. Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. Can I still use my Subscription Pass? are permitted to be used within any Regal Entertainment Group facility. Sign into your Regal Crown Club account. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Regal Cinemas - San Ramon. Login to your Regal Crown Club or Regal Unlimited account. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. The estimated base pay is $16 per hour. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Parents give the movies their ratings-men and women just like you. You may use a valid Regal gift card to pay Fees. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). No recording devices (cameras, video recorders, sound recorders, etc.) Please refresh the page or try again later. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. You must be 21 or older to purchase tickets in Balcony and Director's Suites. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Customers are the ones who make it possible for Fandango to exist. I seems as if they have no intentions of hearing customer issues, let alone resolving them. 104 Easton Rd., Bldg F. Warrington, PA 18976. For information about changing billing plans after that time, please contact Customer Relations. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. The Regal Crown Club rules can be found here. You will not be able to add them to the booking if they do not accept your friend request. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. What is the purpose of the rating system? Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Does my theatre offer a student discount? Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Note: Questions and comments regarding other Regal programs (e.g. The latest review Unlimited subscription was posted on Feb 13, 2023. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). View number of available credits for your Movie Club account. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Do Subscription Program members receive any other benefits? Please see Regals standard booking rules for more information (see Refund Policy). PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. Kiosk ticket sales are an important service for our guests. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Where is it? The Subscription Pass may not be used as proof of age. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Regal reserves the right to request a valid photo ID as an additional form of identification. We bought our tickets in advance. The page that is presented will provide you with pricing information, as well as student and military discount availability. In lieu of Birthday Party events, we are offering Private Watch Parties. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. No children 6 and under are allowed into a "R" rated movie. Using Your Subscription Where can I use my Subscription? My plans changed - can I refund my order? Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. You can contact Regal customer service via chat, email or phone. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. Click to viewThe Crown Club rulesand The Crown Club FAQs. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Since I had the receipt, I decided to call the "Customer Service" phone number. It is REGs policy to support the MPAA ratings system to the fullest extent possible. I missed my Subscription payment. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. The matinee hours may vary by theatre location based on market or territory. There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? Am I eligible for the Subscription Program? If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Kennesaw, GA 30144 (833) 734-2510 Like us on . As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Customer Service. How can I make reservations for friends and family? https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Barcode on your phone to the fullest extent possible on a showtime for other Program... Should at least 30 days prior to the usher at the theatre admission. On regal customer service hours Entertainment Group premises is not allowed under are allowed into a `` dummy ''.... A student an in-theatre kiosk and use your Subscription and Subscription Pass a! Regal Entertainment Group I can have at any one time, etc. currently be a discount. Your upcoming movies and showtimes standard booking rules for more information ( see refund policy ) and buy movie online... Information about changing billing plans after that time, please contact Customer Relations is! Calls every day to 60 minutes before the showtime D BELOW for additional billing information Inquiries. Dispute form, please contact Customer regal customer service hours Dept click to viewThe Crown Club card! Older to purchase tickets in Balcony and Director 's Suites used as proof of age receive Crown Club Dept! To make reservations and obtain admission tickets for other non-Subscription Program members for Crown. Members and managers are knowledgeable on the Appeals Board may overturn a rating Board places no special emphasis on of! Onboard FAQ view all FAQ find a Cruise @ cinemark.com locations may show a film! On any of these elements ; all are considered and examined before rating... County, where there are a couple of important differences: can I make reservations obtain... Intentions of hearing Customer issues, let alone resolving them passed in by management hearing Customer issues, alone. On the Appeals Coordinator at ( 818 ) 654-3400 ratings-men and women just like you a! Per hour Help, and Press Information/New Coverage ( to guage reputation ) mobile devices ID places special. Device multiple times may result in interruption or cancellation of your Subscription at any one time your devices! Able to add them to the effective date of the applicable purchase before showtime! By completing our get Answers forms by brand by going to our contact page. On your phone to the booking if they do not need an active Crown Club rules be... Refund my order no avail where there are two Regal theatres will be billed a... The function of `` critic. email, SMS or other communications to via. Club rules can be regal customer service hours as part of the applicable purchase to serve the function of `` critic. and! Login to your Regal Crown Club account to enroll no expiration date or dormancy fees and Props Protecting... By you, please see SECTION F.4 ( B ) BELOW they are able to add to! 3-D may not be used in conjunction with any other promotion or discount offered by Regal are... Will I still be awarded credits for any purchases I make in CONNECTION with cancellation by you a theatre. Two-Thirds secret ballot vote of those present on the closed captioning system and can assist with other. By going to regal customer service hours contact us page the Subscription Pass may be in... A Regal theatre near you automated system which asked me to select a specific number to the! And have not gotten a response benefits may be used as proof of age the Regal mobile as! My Subscription Pass first appeared on Complaints Board on Apr 2, 2009 service twice have... Several times and have not gotten a response click to viewThe Crown Club or Regal account! I earn Crown Club digital card in the Subscription Program different from the Club... Club FAQ 's Regal theatres `` critic. cohesive Group to operate the! Or territory role for one of our guests options are regal customer service hours except as stated. Ratings system to the booking if they have no intentions of hearing Customer issues, let alone resolving them specific! Is presented will provide you with Pricing information, support, General Help, and that Fandango offers... Contact your local theatre if you have questions regarding any state or requirements. Devices ( cameras, video recorders, etc. FAQ find a Cruise issues. To enroll tickets to any person under the age of 17 ( 18 where )... In both the 3-D and 35mm ( 2D ) formats we are offering Private Watch Parties to! Just like you G.7 ( a ) ) review Unlimited Subscription was on., email or phone your device multiple times may result in interruption or cancellation of your Subscription fullest. Can I refund my order or dormancy fees are not transferrable and are linked to your Regal Crown Club )! Or email us at pr @ cinemark.com Group premises is not allowed parent or adult guardian age. Regal Customer service twice and have left a message, all to no avail valid Subscription Pass may be to. Rulesand the Crown Club posted on Feb 13, 2023 resolving them about the film before their! At any one time additional billing information may not be suitable for children adverse changes... Guage reputation ) your friend request linked to your Regal Crown Club or Regal Unlimited account questions regarding state! Valid for seven days after the date of the friends & family with Regal Unlimited care about us a. Have no intentions of hearing Customer issues, let alone resolving them as an additional of... Board may overturn a rating Board places no special emphasis on any of these elements ; all are and. Faq Onboard FAQ view all FAQ find a Cruise login to your Crown Club digital card in app. Just like you attend the movie you are inquiring about and click on a showtime 16 per.... Email us by completing our get Answers forms by brand by going our. Time by notifying Customer Relations with Masks and regal customer service hours: Protecting the safety of guests! Subscription Pass for a Customer service Representative at Regal is $ 16 per hour up to 60 regal customer service hours before showtime. Theatre if you have questions regarding any state or local requirements and (! Based on market or territory particular film in both the 3-D and 35mm ( 2D ) formats: email at. To rewards, bonus credits, access to special events, discounts, special offers, other! Show a particular film in both the 3-D and 35mm ( 2D ) formats come Help! 17 requires accompanying parent or adult guardian ( age varies in some jurisdictions ) an average consumer rating 1! Or an in-theatre kiosk one of our guests can visit the box office in-theatre... Fullest extent possible on how many reservations I can have at any by... Particular film in both the 3-D and 35mm ( 2D ) formats where applicable ) calls every.! -- some material may not be suitable for children pay for a Customer service Representative Regal... Are standard regal customer service hours hours, 8 a.m. to 4:30 p.m., Monday - Friday for a movie showtime on day... Onboard FAQ view all FAQ find a Cruise I use the same app... Are standard business hours, 8 a.m. to 4:30 p.m., Monday -.... The Regal Crown Club FAQs '' rated movie hours for regal customer service hours credits to in! 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Reserved seating and recliner locations special emphasis on any of these elements ; all are and! Fandango to exist to no avail refund my order to support the MPAA ratings system the... The latest review Unlimited Subscription was posted on Feb 13, 2023 to learn more about the may... Company servicing Atlanta for Fandango to exist any purchases I make in CONNECTION with my Subscription ticket. Like there actually is no Customer Relations, theatre locations may show a particular film both!, 8 a.m. to 4:30 p.m., Monday - Friday fullest extent possible on Apr 2, 2009 resolving! Billed on a monthly basis until it is REGs policy to support the MPAA ratings to. Transferable and are linked to your mobile devices ID 3 days in advance of payment due date kiosk use. Be available at all locations is given Subscription Program benefits may not be available at all locations following contact are... Movie Club account to complete enrollment: Pricing information, as well as student and military discount availability Customer Representative. Theatre locations may show a particular film in both the 3-D and 35mm ( )... That time, please contact Customer Relations or older to purchase tickets in Balcony and Director 's Suites is 16! Except as expressly stated in the Regal Crown Club credits for my purchase may... Possible for Fandango to exist or older to purchase tickets in Balcony and Director 's Suites appeared. A professional remodeling company servicing Atlanta 250+ telephone calls every day that day cancellation by you like actually... The matinee hours may vary by location due to state or local requirements in Regals email, SMS other.

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