I have to say the Viking people have been wonderful about it. It was expensive but it looked like a professional oven. I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months. My Samsung Range has started to peel after 2 years. Please add me. From what I can tell, the blue porcelain they use seems to be particularly weak. To be eligible for the warranty, the original owner must follow the . First time within warranty and second time outside of warranty. Even though its well documented, on several platforms, that this is a continuous situation with the same model of microwave. Class action lawsuits may need to be started. I have a fridge, stove and microwave. I spent a lot of money on these pieces. I purchased refrigerator, microwave, and oven, washer and dryer. Top Class Actions is a legal news source If you're interested in going this route, I recommend this article, which uses a defective faucet as an example: http://starcraftcustombuilders.com/warranty.game.htm. They refused to help me in anyway. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We purchased a Samsung four piece black stainless steel kitchen appliance set for $3000 in November 2019 from Costco. From what Ive been reading the paint they suggest does not match and for a high standard appliance you figure they would replace door and control panel plate. This is Terrible that they get away in selling such trash. This is usually due to the enamel being bumped or knocked when you add your cooking trays to the oven that then causes flaking. Theyve been out 2 for the fridge ice maker. I purchased a Samsung black stainless range and have the same peeling problem near the far right side of the handle. Samsung can not replace it as tgere are no black stainless steel in stock. According to the class action lawsuit, Wolf ovens range from approximately $4,000 to more than $17,000. Anecdotally, they seem to have fewer (no?) I am having the same problem. We have a refrigerator that is peeling. The metal surface is heavily scratched where the paint is missing. I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. Well, 3% of the people complain, the rest walk away and tell their friends. If she does, I'm sure she'll appreciate your input. I also purchased a black stainless finger print resistant stove from Best Buy and just over a year the paint is peeling by the handles where I have seen hundred of pictures since researching. I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. I have owned it less than 2 months and I cant clean now because it will get worse. Id very much like to join a class action lawsuit! The microwave and range both have the plastic paint peeling off. I don't think this is normal. It started peeling in several places on the fridge and on the oven/stove. But as I said in the earlier post, the type of porcelain matters too and we have seen some chipping on gas oven bottoms in recent years with some brands that use newer, less adhesive porcelain. And, their warranty did not cover it! Should this be cover under warranty. They said that is a aesthetic issue or that i used it wrong even if a didn't use any aluminium foil. I had the same thing with Jenn Air on my $7500 range. Im hoping I dont have a fight on my hands but most likely I will. About 6 months ago after baking bread at 220C the inner glass panel had cracked at the edge on one side. Same issue with peeling: gas oven, dishwasher and refrigerator. 1.5 years later and my stove is peelingt oo! Gas ovens have the bake burner under a removable porcelain coated bottom. I also would like to be included in The Class Action Lawsuit. Nothing I can do to to stop it. I bought a frig that the ice maker doesnt work, microwave that the handle gets extremely hot when you cook on the stove and a stove that has had nothing but issues. If you like poached eggs, you can cook at lower temps for longer - check out this link: http://www.seriouseats.com/2013/10/sous-vide-101-all-about-eggs.html I'm working on a variation of hard-boiled eggs simmered in tea right now, that won't have horribly overcooked yolks and rubbery whites the way traditional ones often end up. 12:09 PM Explained to them that this is covered by an implied warranty of merchantability that is not able to be disavowed. The finish on my stove is peeling as well. 3 out of 4 of our appliances started peeling within a year. Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! New appliances are a major factor in the design and aesthetics of a new kitchen that people have spent thousands of dollars on. Will you cover it? 02:22 AM Good luck with your new double oven. These appliances and they look like All the knobs also cracked after 2 years inside and some of them become very loose and easy to fall off. I am so angry over my stove. 01:46 PM Me too!!!! As far as the oven is concerned, there is pitting on the interior and burning of food at set temperature. Do you know if that is true? Our appliances arent even 16 months old. I was not aware the finish was flimsy and this would result in an expensive oven that looks terrible. Awful!!! in, 01-20-2022 I have badly chipped black stainless steel finish on my Samsung gas oven purchased 2018. Im all in. It looks awful! I about these appliances. More so environmental waste as a burden . Make sure the area's dust-free and completely dry before continuing. I have photos of the peeling. Dishwasher ok so far but refrigerator already has a few marks/ scratches by the ice maker/water dispenser. Lorraine, Perfect!! Enamel cookware manufacturers usually warn against preheating their pots while dry, or letting liquids boil dry, because this can damage the enamel surface and cause cracking. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. Their names are Aaron Radbil and Alex Kruzyk. Its only 2 years old and I dont abuse it or use harsh cleaners. Iam done with this company and want a full refund. All was purchased on 03/10/2018 and warranty expires on 03/10/2023. In addition to the defective finish 3 of the knobs are broken. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. Spent the extra money to get the black stainless. Please add me to this Law suite. We are furious and want to sue! Cast iron for even heat distribution and retention; enamel doesn't have non-stick function; hand wash only. 2020 . The cost to just replace 1 plastic knob is $102, a total rip off. Would never recommend them to anyone. I will watch for flaking of the black stainless steel. I bought my all kitchen appliances in dec 2019 in. How can I get this replaced, or taken care of? The same exact thing happened to me. Spent an hour with customer support and eventually told not covered. I have had the same issue and would like to be updated about this lawsuit. We tell everyone we know to steer clear of Samsung appliances. Samsung wont do shit about it but never enclosed the possibility of it peeling. Wewould also like to join the lawsuit again Samsung. The stove is pealing and flaking on the top, the refrigerator is peeling around the ice and water dispenser and the dishwasher is the HORRIBLE! oven/stove (glass top) microwave counter depth refrigerator, dishwasher, and washer and dryer. 07-21-2022 How do we add our name to the class action? Also my grates on my stove are pebbling like. They dont care about customers at all. 08:36 PM Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. DID THIS ANSWER YOUR QUESTION? 23L Solo MWO with Ceramic Enamel Cavity. I noticed a chip on my refrigerator in a spot not commonly used. I wiped some peeling flakes off the bottom of mine recently and then made bread at 475 soon after that and had more peeling. Do we have any recourse? The enamel around the handle of my fridge was chipped from my finger nails so I sprayed it with enamel spray and it bubbles up and flaked off . Seems like Gaggenau has it figured out. Samsungs kitchen products that feature the premium design of a black stainless steel finish prematurely degrade and put consumers at risk of eating plastic, a nationwide class action lawsuit claims. -And I found that once it started, using the oven at all could bring on more. After chatting with a rep they tried to sell me paint to cover it up. Smooth rough sections of chipping paint, using sandpaper. This company is aware of the defect and yet still sells to unsuspecting customers and will not make the product good. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. No help after contacting Samsung. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. F&P and 2 different repair techs assured me it shouldn't hurt the oven or affect the use. New stove peeling now and there is no repair available and dont want to go through what I previously had to get a new one and continue the process over and over. I also saw a complaint about the porcelain on the back side of the convection fan cover chipping, presumably from the heat of the convection element. My ice maker keeps clogging up and melting the ice had it replaced and need could be again. My black stainless gas range and refrigerator are both peeling. I always keep foil on the bottom of my oven to prevent spills. It's one of the few places where things are actually set up in your favor as a consumer, instead of the big corporations. Is it happening with the dark gray or black interiors but no one is noticing because the metal underneath is the same color, so it's more difficult to notice? Not to mention they do not with stand the slightest bump without dinging and are impossible to keep the outside looking clean. I need to be included in the lawsuit. I got conflicting email answers from Miele about whether their 30" dual fuel ranges have stainless or enamel oven cavities so I called them today - the person I spoke with was helpful and confirmed that the oven cavities are stainless steel (we spoke specifically about the model 1724G and 1924-2G - the person specifically said that there is no porcelain or enamel in the ovens). These appliances are very expensive and while beautiful at first, they definitely dont hold up to normal use. We use nothing abrasive on it. FALSE ADVERTISMENT!! Was told that it was not under warranty. I bought the whole suite of appliances. in. We followed exact cleaning instructions and have spoken to the store about returns, they wont take them back. There is no manual on anything. A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. Our oven is only 3 years old and is peeling. Complained. Samsung oven door not shutting all the way 1; samsung refirgerator 2 . This is not a warranty issue its a cosmetic flaw. Please add me to suit for my other appliances have not started. Maybe buying Samsung was a mistake. This started within the 1st year. from Best Buy in Woodbridge, VA. Enamel. Yes!!! Test the paint in a small area first. Mine too. Please add me! We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Allow the appliance . So I do it all by hand and use it for the sanitation setting. Im so upset, is going to come completely off after years of use. status of any class action settlement claim. I dont think this is normal. Extremely disappointed. About this item: Cast iron covered dutch oven with side handles and fitted lid; oven safe to 400 degree Fahrenheit. It's not paint. in. I am very interested in joining suit against this company. I grew up in the day when products lasted, and companies stood behind their product. Our Samsung black Please add me to suit for I am concerned about all my other appliances. I purchased a double electric Whirlpool oven in 2013. 02-04-2023 I paid $3200 for an over that looks like it is old! The only exception is the speed oven on the 48" model which has a stainless interior. Samsung dit nothing. The oven and microwave that I absolutely loved that was the showpieces of my kitchen are now unsightly. Did you have any results with Samsung? Peeling, scratches from fake black plastic and computer board on refrigerator does not work! Shame on Samsung. I think you need to contact the attorney that is handling this case. I am dealing with the same thing Samsung are disgrace extremely unprofessional my oven have the same after less than one year that I purchaset. Not even 8 months old and Samsung stove stainless black panel peeling off. Contact the attorneys that are handling this case directly. At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . That is actually a plastic coating that is not worth the extra money. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. Thank you. 01:57 AM All Rights Reserved. Within a 18 months the glass stovetop crack twice in the same spot. For what they cost its ridiculous. However very cheap workmanship/ manufacturing/products when it comes to the actual function of these appliances. 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